How to book a place on one of our courses

We hope that you have found all the information you need to decide whether a course is suitable for you. If you have any further questions then please get in touch with us using one of the methods shown on the Contact Us page

Course Enrolment

Booking as early as you can helps us to see whether a course will be viable well before it is due to start. Some courses have limited places so early booking is essential. We cannot guarantee you a place until payment is received. Cheques will not be cashed until we know the course is viable. Your cheque will be returned if a course does not run, or is already full.

Enrolment Procedure:

You can contact us by phone, email, post or in person. Once you have decided that you wish to book then please follow this procedure:

- Print a course information sheet from the curriculum pages (Courses link) and keep this for your records.
- Check whether you need to pay A, B or C category fees (see below).
- Add a Ł2 annual centre fee (most courses - check information sheet) if this is your first course since August 2010.
- Send us a cheque or postal order. See information sheet for who to make cheque payable to. Alternatively you can bring cash into the office or to an enrolment evening.
- Please include course details and your name & address.
- To save costs we like to communicate with you by email, so please include your email address if possible. It will not be passed on to anyone else.

Fees:

Fee A is the full fee and is payable if B or C do not apply.
Fee B applies if you are over 60 on 1st September 2010 and not in employment for more than 16 hours per week.
Fee C applies if you are receiving Job Seekers Allowance, Income Support, Working Tax Credit (subject to threshold), Housing/Council Tax Benefit, Pension Guarantee Credit; or Aged 16+ but under 19 on 1st September 2010. Unwaged dependants of those listed above also pay Fee C. Evidence required at time of booking.
Don't forget to add a Ł2 annual centre fee, payable once per person per academic year.

Please enquire if you are not sure.

Refunds and Discounts:

Fees are due for a whole booking period (normally a full term) as specified in the course information. Refunds are not normally given if you are unable to attend. In exceptional circumstances (for example if you move into the area part way through a term) we may offer you a discount for the classes you have missed. Any such discounts are at our disrection.

If we have to cancel a session due to bad weather, tutor unavailability or for any other reason we will either reschedule that session, credit you with a session in the following term or give you a refund for that session.

If we have to cancel a whole course then we will give you a full refund.

Other Information:

Additional Support may be available if you have particular needs (eg due to physical disability) or special learning needs (eg for dyslexia). Please contact us for a confidential chat. Please enquire about the Access Fund which is available for people on accredited courses who are unable to pay the certification fees.All prices include accreditation where applicable.

We always welcome your feedback on our service and take your comments seriously. Our Complaints, Compliments and Suggestions policy and our Equal Opportunities Policy are available on request in the Centre.

We try to keep this web site us up to date as possible. We hope that courses will run as published but we apologise if the course of your choice is no longer offered, or has changed.